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Shipping Policy:
At NexGen Dealz, we're committed to delivering your orders promptly and efficiently. We offer shipping within the United Kingdom. Shipping costs and delivery times may vary depending on your location and selected shipping method. Orders are typically processed within 2 business days. Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
Returns Policy:
We want you to shop with confidence at NexGen Dealz. If for any reason you are not satisfied with your purchase, we offer a hassle-free returns policy. You have 30-days from the date of delivery to return your items for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer support team at support@nexgendealz.com within 30 days of receiving your order. Our team will provide you with a return authorization and further instructions on how to proceed.
Once your return is received and inspected, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used for the purchase. Please allow 3 business days for the refund to reflect in your account.
For any inquiries or assistance regarding shipping and returns, please don't hesitate to contact our friendly customer support team at +447835592369.
Thank you for shopping with NexGen Dealz!