Frequently Asked Question
We ship exclusively within the UK and back every order with a 30-day money-back guarantee—simply contact us at support@goelectrics.co.uk or +44 (783) 559 2369 for returns or queries. Orders are dispatched via tracked couriers (3-5 business days), and all products include manufacturer warranties. We accept secure payments via credit/debit cards, PayPal, and digital wallets. For order updates, cancellations, or technical assistance, our UK-based team is available Monday-Friday, 9 AM – 6 PM (GMT).
Discover answers to common questions about our products and services.
You can reach our customer support team via email at support@nexgendealz.com or by phone at +447835592369.
We offer free shipping on orders over £100 within the continental United Kingdom. For more details, please visit our Shipping page.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please see our Returns page for instructions on how to initiate a return.
Currently, we do not offer international shipping. We apologize for any inconvenience this may cause. Our shipping services are limited to [list of countries or regions where shipping is available]. If you have any questions, please feel free to contact our customer support team for assistance.
