Last Updated: February 4, 2025

Welcome to NexGen Dealz (trading as Goelectrics), operated by NexGen Dealz Ltd (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website, nexgendealz.com, and all purchases made through it. By accessing our site or placing an order, you agree to comply with these terms. If you disagree, please refrain from using our services.

Definitions

  • “Customer,” “you,” “your”: The person/business using this site.

  • “Products”: Electronics, gadgets, and related items sold by us.

  • “Order”: Your purchase request submitted via our site.

Account Registration

  • You must provide accurate information when creating an account.

  • Safeguard your login credentials; you are responsible for all account activities.

  • We reserve the right to suspend accounts for violations of these terms.

Orders & Payment

  • Acceptance: Orders are subject to product availability and payment verification.

  • Payment Methods: Visa, Mastercard, American Express, PayPal, Apple Pay.

  • Pricing: Prices are listed in GBP (£). We may adjust prices due to errors, taxes, or supplier changes.

Shipping & Delivery

  • UK Shipping: Free on orders over £50. Standard shipping fees apply otherwise.

  • International Shipping: Available to select countries; customs fees may apply.

  • Delivery Times: Estimated 3–7 business days (UK), 7–21 days (international). Delays due to unforeseen events (e.g., customs, weather) are not our liability.

  • Tracking: Provided via email upon shipment.

Returns, Refunds & Exchanges

  • Returns Window: 30 days from delivery. Items must be unused, in original packaging.

  • Process: Initiate returns via our Returns Portal. Refunds issued to the original payment method within 14 days.

  • Exchanges: Subject to stock availability. Contact support@nexgendealz.com.

  • Non-returnable: Software, gift cards, and personalized items.

Warranties & Product Support

  • Manufacturer Warranty: Most products include a 1-year warranty. Contact us for claims.

  • Technical Support: Provided for setup/issues. Manufacturer support may apply for complex cases.

Intellectual Property

All content (logos, text, images) on our site is owned by NexGen Dealz Ltd. Unauthorized use is prohibited.

Prohibited Activities

You agree not to:

  • Use our site for illegal purposes.

  • Attempt to access other users’ accounts.

  • Disrupt site functionality (e.g., spam, malware).

Limitation of Liability

We are not liable for:

  • Indirect damages (e.g., loss of profits, data) arising from product use.

  • Minor product variations (e.g., color discrepancies on screens).

  • Third-party actions (e.g., courier delays).

Indemnification

You agree to compensate us for losses resulting from your breach of these terms or misuse of our site.

Termination

We may suspend or terminate your account/access for violations of these terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes fall under the exclusive jurisdiction of UK courts.

Changes to Terms

We may update these terms periodically. Continued site use implies acceptance. Check this page for the latest version.

Contact Us

For questions about these Terms & Conditions:

  • Email: legal@nexgendealz.com

  • Phone: +447835592369

  • Address:
    NexGen Dealz Ltd
    78 Whalebone Grove, Romford, England, RM6 6BL, United Kingdom